Quick Takes

Calls to 988 mental health lifeline increasing since Kentucky launch

By: - January 26, 2023 2:44 pm

Despite the stigma, there is no evidence that talking about suicide will put an idea into someone’s head that is not already there due to their pain, lack of belonging or loneliness. In other words, talking about suicide does not cause suicidal thoughts. In fact, not talking about suicide can increase isolation and the perception that others don’t care. (Getty Images)

This story discusses suicide and mental health. If you or someone you know is contemplating suicide, please call or text the National Suicide Prevention Lifeline at 988.

Since the launch of a new and shorter Suicide Prevention Lifeline, calls in Kentucky have increased monthly, Gov. Andy Beshear said Thursday.

The “mental health version of 911,” which is 988, launched in July 2022 with the goal of simplifying emergency mental health care and saving lives.

Since then, Beshear said, “trained counselors have now responded to an average of 2,420 calls per month.”

“That means that since 988 has been instituted, we’ve had a 26% increase in calls per month in comparison to the first half of 2022,” Beshear said.

Additionally, he said, 14% fewer calls were dropped. Most – 92% – of Kentucky’s 13 participating call centers answered in less than 20 seconds.

“You don’t want to have somebody on hold when they’re going through a mental health crisis,” Beshear said. “This is great news. It means the 988 helpline is working.”

Cabinet for Health and Family Services data reports there were 646 crisis text messages from Kentuckians from January and June of 2022. Then, after the 988 number launched, that jumped to 2,286 crisis messages – an increase of 254%.

The line was first proposed in 2019 as a way to simplify care by making the line easier to remember. Previously, the mental health line was a 10-digit number.

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Sarah Ladd
Sarah Ladd

Sarah Ladd is a Louisville-based journalist from West Kentucky who's covered everything from crime to higher education. She spent nearly two years on the metro breaking news desk at The Courier Journal. In 2020, she started reporting on the COVID-19 pandemic and has covered health ever since. As the Kentucky Lantern's health reporter, she focuses on mental health, LGBTQ+ issues, children's welfare, COVID-19 and more.

Kentucky Lantern is part of States Newsroom, the nation’s largest state-focused nonprofit news organization.

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